Shipping and Delivery

Delivery of an order

Orders placed at Van der Spek Lederwaren / vdsshop.com will be shipped worldwide through FedEx.

Delivery

Your custom made order will be scheduled for production after your payment has been received and processed. This will take around 4 weeks. Your Touch Me order will be shipped in maximum 5 working days after we have received your payment.

Track & Trace number

When your order has been shipped, you will receive an email from FedEx with tracking information.
https://www.fedex.com/apps/fedextrack/

Shipping cost

Netherlands: € 7.50 excl. Tax
EU countries: € 17.50 excl. Tax
United States: € 19.50
All countries outside EU: € 27.50

Orders above € 400,-: Free shipping

Returns

It is not possible to return a custom made binder. Only if there is a manufacturing fault or the item is received damaged. You should notify us of your intention to return the order within 14 days and send it back to our address below. The non-custom made products may only be returned if not used. You can choose an alternative product for exchange or refund.

When returning a product, please always make sure that you include a copy of the purchase invoice and send it along with the reason for the return. The address that you can use is:

Van der Spek Lederwaren
Laning 2
3297 TB Puttershoek
The Netherlands
+31 786764777