Shipping and Delivery

Delivery of an order

Orders placed at Van der Spek Lederwaren / vdsshop.com will be shipped worldwide through Postnl and the national postal service in your country.

Delivery

Your custom made order will be scheduled for production after your payment has been received and processed. This will take around 4 weeks. Your Touch Me order will be shipped, if possible on the same day after we have received your payment.

Track & Trace number

When your order has been shipped , you will receive a track & trace number and a link;
http://www.postnlpakketten.nl/klantenservice/tracktrace/ .

Shipping cost

Depends on the Country
Netherlands: € 7.50 excl. Tax
EU countries: € 20.00 excl. Tax
All countries outside EU: € 27.50 incl. Tax

Returns

It is not possible to return a custom made binder. Only if there is a manufacturing fault or the item is received damaged. You should notify us of your intention to return the order within 14 days and send it back to our address below. The non-custom made products may only be returned if not used. You can choose an alternative product for exchange or refund.

When returning a product, please always make sure that you include a copy of the purchase invoice and send it along with the reason for the return. The address that you can use is:

Van der Spek Lederwaren
Laning 2
3297 TB Puttershoek
The Netherlands
+31 786764777